Irving purchases treated wholesale water from Dallas Water Utilities, which means residents benefit from a slightly lower hardness level than many surrounding Tarrant County cities, typically between 8 and 10 grains per gallon. Even so, that hardness is well above the point where scale begins accumulating in water heaters and behind faucet aerators. Water softener installation in Irving remains a smart upgrade for households looking to protect appliances and improve daily water quality.

Irving receives its municipal water through a wholesale agreement with Dallas Water Utilities, sourced from the same network of North Texas reservoirs including Lakes Ray Roberts and Lewisville. Water hardness in Irving typically registers 140–170 mg/L (8–10 GPG), placing it in the hard category. DWU uses chloramine disinfection throughout its system, and that practice carries over into Irving's distribution lines. While Irving water is softer than neighboring Tarrant County cities, it still causes scale in appliances and requires softening for optimal home water quality.

Shield Water Co. serves Irving and the surrounding Dallas County area. Whether you are in the city or further out, we come to you. Installation is completed in a single visit with no trip fees. For more information on Irving's water supply, visit the Dallas Water Utilities website.
From water softener installation in Irving to reverse osmosis, whole home filtration, and well water treatment, we handle every aspect of your home's water quality. Free professional installation is included with every system.
We live and work in DFW. When you call, you reach us directly, not a call center.
Installation is always included with every system. No hidden fees, no surprises.
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