Question 1

How hard is the water in Dallas-Fort Worth?

Accepted Answer

DFW has some of the hardest water in Texas, typically measuring 15–25 gpg (grains per gallon). Anything above 7 gpg is considered hard. This causes scale buildup on fixtures, dry skin and hair, faded laundry, and premature failure of water heaters and appliances.

Question 2

How long does installation take?

Accepted Answer

We guarantee installation within 1–3 business days of signing. Most DFW homeowners have their system up and running the next day.

Question 3

Do I need a water softener AND a filter?

Accepted Answer

It depends on your water source. City water in DFW typically has high hardness and chlorine, so a softener with chlorine filtration is the most common solution. Well water often requires a more comprehensive dual-tank system.

Question 4

What contaminants do your systems remove?

Accepted Answer

Our whole-home systems remove hardness minerals, chlorine, sediment, and heavy metals. Our reverse osmosis drinking water systems remove up to 99% of contaminants including lead, chlorine, pesticides, and bacteria.

Question 5

What warranty do you offer?

Accepted Answer

Our systems come with a lifetime warranty on all dry parts, a 5-year warranty on control valves, circuit boards, and filtration media, and a 1-year labor warranty on the original installation.

Question 6

What areas in DFW do you serve?

Accepted Answer

We serve all of the Dallas-Fort Worth Metroplex including Dallas, Fort Worth, Plano, Frisco, McKinney, Allen, Garland, Irving, Arlington, Lewisville, Denton, and 20+ additional cities across Tarrant, Dallas, Collin, and Denton counties.

We're ready to help with your water.

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Contact info

Dallas-Fort Worth Service Area